Our Journey of Insightful Impact

Every success starts with a bold idea and we turn them into reality

Transforming Insights for Logistics Excellence

Recruitment Strategies That Drive Real Results

Stories that Matter

Decoding User Journeys to Drive Loyalty and Growth

We partnered with a leading delivery and logistics app to decode user behaviors and elevate engagement

400+

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Studies Conducted

98%

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Show UP Rate

The Challenge

The client sought to understand diverse user segments, Bounced Off Users, Potential Users, and Super Users, to identify adoption barriers and boost satisfaction.

Our Approach

Blended internal database analysis with our external pool. Customized recruitment for age, gender, and language diversity. Coordinated seamless in-person and remote interviews.

Outcome

In just five days, we assembled a perfect mix of participants for in-depth interviews. Insights revealed key app improvements, user acquisition strategies, and market positioning opportunities.

Impact

With actionable feedback in hand, the client gained deep insights into user behaviors and preferences. They were able to redefine engagement strategies across all touchpoints, ensuring a more personalized experience.

Streamlined Recruitment for Fintech Success

Empowering Research for Indian International Students

The Client Needed

We partnered with a fintech startup to optimize participant recruitment and engagement, helping them refine services for Indian students studying abroad.

  • A targeted user panel of parents and students
  • Efficient engagement and communication for monthly studies
  • A centralized system to manage participant data seamlessly
Our Approach
Precision Recruitment : Curated panels of parents (income 1 Cr+ & top-tier schools) and students (abroad or planning postgraduate studies).
Outcome
95% reduction in recruitment time for June's panels, Enhanced participant satisfaction and high-quality feedback, Seamlessly organized data for improved future panel planning.
Impact
The fintech client gained actionable insights to enhance their offerings, fostering trust and connection with their target audience.

Redesigning Financial Journeys: Simplifying Business Loan Experiences

Redesigning finance with user insights at the core

Going Beyond Feedback

Lending a Hand to Better Loans

Actionable insights helped enhance user clarity and engagement

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Our Approach

We targeted 20 business owners from diverse sectors and cities for our research, using a combination of usability tests, interviews, and surveys to evaluate navigation ease and comprehension of financial details.

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Key Findings

Simplified navigation improved access to loan options. Clearer terms reduced user frustration. Complex terminology still posed some challenges.

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Outcome

The redesigned pages led to better usability, improved user satisfaction, and actionable recommendations for future refinements.

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Enhancing Customer Experience (CX) in Property Search Platforms

Optimizing User Journeys and Engagement Across Leading Property Platforms

The Challenge

MyParticipants partnered with two major property search platforms to evaluate their customer experience (CX). Through participant recruitment, surveys, and interviews, we identified strengths in Platform A’s intuitive design and relevant listings, while Platform B faced challenges with navigation and filter accuracy. Actionable recommendations were provided to enhance usability, seller responsiveness, and overall user satisfaction.

1. Search Functionality: Inconsistent filter results and irrelevant listings
2. Navigation Experience: Manual-heavy navigation causing user frustration
3. Seller Responsiveness: Varying response times affecting user trust
4. Design & Visual Appeal: Overly cluttered layouts on Platform B creating a less user-friendly experience

Our Approach

Key Findings

Platform A outperforms Platform B in overall satisfaction and usability, offering intuitive search, accurate filters, and smooth navigation. Platform B faces challenges with navigation complexity and inconsistent search results.

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Listing Relevance

Highly relevant listings matching user filters consistently displayed

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Seller Responsiveness

Faster responses and more engaging seller interactions noted

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Design & Visual Appeal

Clean, modern interface enhances user experience and clarity

Actionable Recommendations

Based on our research findings, the following recommendations focus on improving user experience, increasing engagement, and enhancing platform reliability. Each suggestion targets key pain points identified during the study to drive actionable improvements.

Refine Search Filters
Ensure accurate results and reduce filter misclassification
Enhance Homepage Engagement
Highlight recommended properties and minimize distractions
Streamline Navigation
Simplify user journeys with fewer redirects
Boost Owner Listings
Increase availability of owner-listed properties for improved reliability

What Industry Partners Say

We take pride in building lasting partnerships rooted in trust and proven results. Each project is approached with a commitment to excellence and attention to detail.

We Have 12+ Domains Covered

Testimonial Client Headshot

Parth Shukla

UX Lead, blinkit

I am happy to collaborate with MyParticipants to recruit the participants for our user research studies at Blinkit. The participants were well-matched to our target audience and they provide valuable feedback that has helped us improve our products. MyParticipants understood our needs better and I would highly recommend them to any company looking to conduct user research.

Testimonial Client Headshot

Divyam Sharma

UX researcher, Matter EV Bike

Partnering with MyParticipants for our user research study was a fruitful collab. The team understood our requirements and provided us with suitable participants in quick time. The team managed the scheduling of interviews smoothing and were in constant contact with us to provide support whenever necessary. I would highly recommend My Participants to all those who want to reach to their users.

Sahebjot Singh

Founder, Promignis Technologies

As an early stage B2B product we wanted to get feedback as early as possible from potential customers and we wanted a diverse group of participants to provide feedback. Thanks to MyParticipants we were able to evaluate the viability of our product with quality users, our focus remained on our core problem which was building the product

Testimonial Client Headshot

Varun Sharma

UX Research Lead

From the start, MyParticipants deeply understood our unique needs and collaborated closely to capture our project’s essence. Their dedication made recruitment seamless and efficient. With unmatched professionalism and enthusiasm, they’ve become our go-to partner. Thanks to them, we consistently find the right participants for every project.

The One-Stop Solution For
All Your Research Needs

We handle everything so you can focus on insights and results

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