Crypto Research

Testing 3 Ad Concepts for CoinSwitch

30 participants. 3 investor cohorts. 15+ strategic insights that revealed critical messaging gaps and transformed campaign strategy.

30
Participants
3
Cohorts
3
Ad Concepts
15+
Insights
⚠️ The Challenge

Which Ad Wins?

CoinSwitch needed to test three creative concepts before launch—across active investors, former investors, and crypto newcomers.

Research Objectives

Evaluate ad comprehension, brand recall, emotional responses, and behavioral intent across diverse investor segments. Determine which concept resonates and why—before spending on media.
🏆 Results Delivered

The Verdict

Each ad performed drastically different across cohorts. Here's what we found:

Dog Ad
Favorite
16
2nd Place
4
Least Favorite
11
Most engaging but unclear what CoinSwitch does
Train Ad
Favorite
10
2nd Place
14
Least Favorite
6
Clearest message but lacks excitement
Theater Ad
Favorite
3
2nd Place
11
Least Favorite
12
Least effective—passive and unclear
💡 Critical Insights

What We Discovered

Beyond preference data, we uncovered fundamental issues requiring immediate strategic attention:

❌ Ads Failed to Communicate Product

Participants couldn't identify CoinSwitch's features or benefits. Abstract metaphors without product explanation left audiences confused.

Critical

⏰ Late Product Placement Killed Impact

Brand appeared too late. By the time CoinSwitch was revealed, participants had already formed incorrect assumptions.

💔 Emotional Engagement ≠ Understanding

Dog Ad was most exciting but didn't translate emotion into product interest. Engagement without clarity is wasted.

🔐 Trust Drives Adoption, Not Creative

Platform reputation, security, and peer recommendations drove choices—not ads. Messaging must build trust first.

📚 Cohort 3 Needs Education, Not Metaphors

Non-crypto investors lacked basic understanding. They need educational content addressing volatility fears and knowledge gaps.

🎯 No Differentiation Communicated

Active investors use multiple platforms already. None of the ads explained what makes CoinSwitch different or better.

👥 One-Size-Fits-All Failed

Different cohorts need different messages. Cohort 1 wants differentiation. Cohort 2 needs trust. Cohort 3 requires education.

💡 Impact

Delivering Strategy, Not Just Data

We delivered actionable recommendations that transformed CoinSwitch's campaign approach:

📋
30
In-Depth Interviews
⏱️
45+
Research Hours
💡
15+
Strategic Insights
🎯
100+
Actionable

Delivering Strategy, Not Just Data

Front-Load Product Identity: Introduce CoinSwitch within first 5 seconds with clear voiceover or text
Create Cohort-Specific Creative: Different audiences need different messages—don't use one ad for all
Address Trust & Regulatory Concerns: Include trust signals (compliance, security, track record) for Cohorts 2 & 3
Balance Emotion with Clarity: Retain engagement but add clear product benefits. Show, don't just symbolize
Communicate Differentiation: Explicitly show what makes CoinSwitch different—features, rates, UI, exclusive coins

Ready to Test Your Campaign?

We deliver comprehensive ad effectiveness research—from recruitment to
strategic insights—before you spend on media.

Schedule a Call
Thank you! Your submission has been received!
Oops! Something went wrong