User Research
5 min read

How I Became a Better App (Thanks to Actually Listening to You)

Prakash Kumbhakar
July 7, 2025

Hello. I’m an app.

Don’t ask which one. Copyright issues!

Well, I wasn’t always a great one.But I’ve come a long way. And if you’ve got a few minutes, I’d love to tell you how I went from shiny and clueless… to useful and kind.

This is the story of how I changed—because of you.

Today, I’m Still Growing—But I’m Better

I still get feedback. And yes, I still mess up sometimes.

But now, I know what to do with it.

I welcome it.
I lean into it.
I grow from it.

Because feedback isn’t failure—it’s fuel.
User research isn’t a checkbox—it’s my compass.

The more I listen, the better I serve. The more I observe, the closer I get to solving real problems. The more I collaborate with teams who care about research, the more human I become.

So… Thank You

If you ever took the time to speak up, share your experience, or click that “it’s not working” button—thank you.

And to the researchers out there—the quiet heroes asking the right questions and making sure I don’t forget who I’m here for—thank you, too.

I’m a better app because you all saw something I couldn’t.
You helped me let go of my ego.
And find my purpose.

A big thank you To MyParticipants—you were the ones who brought me closer to the people I was built for.

You found the voices I needed to hear. You asked the questions I didn’t know to ask. You helped my team see me not as a product, but as a conversation.

Here’s to staying curious, staying humble, and always making room for more listening.

With gratitude,
An app that finally learned to hear you

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Meet Prakash Kumbhakar, a tech enthusiast with a knack for diving deep into the latest innovations and trends. When he's not tinkering with gadgets or exploring new ideas, you'll find him leveling up in his favorite games or shooting hoops on the basketball court. Gaming is his first love, but he's equally passionate about trying new experiences and pushing boundaries.  Say Hi to him!