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Home / Success stories / Case study
RUSH Gaming App

Strategic Research Driving 3–5% Revenue Growth

How MyParticipants recruited high intent gamers, ensured zero drop offs, and delivered insights that directly influenced revenue growth for one of India's leading gaming platforms

📈
100%
Show Rate
👥
30
Participants Recruited
🎯
0
Sessions No Shows
⚠️ The Challenge

The Challenge

Rush Gaming faced slowing growth amid rising competitive pressure

📈

Stagnant Revenue

Revenue plateaued despite increased acquisition efforts and market expansion

🏆

Competitive Pressure

Dream 11 and other competing platforms were gaining market share through stronger user experiences

📊

User Insights Gap

Limited clarity on what users valued, rejected, or expected from the platform

🧭

Strategic Direction

The team lacked data driven direction to inform roadmap and feature prioritization

🎯 Approach

Our Strategic Approach

Three cohorts designed to capture the complete user spectrum

❤️

Core Loyalists

Participants10
User ProfileExclusive Users
Winnings₹3,00,000+
Insight ValueEngagement Drivers
👥

Casual Users

Participants10
User ProfileOccasional Users
Winnings₹1,00,000+
Insight ValueEngagement Barriers
📱

Multi-Platform Users

Participants3
User ProfileCross Platform User
Winnings₹1,00,000+
Insight ValueCompetitive Intelligence

Target Demographics: Male users, 18–28 years | Students and early professionals | Core lower-income segment

🎨 Process

Our Rigorous 5-Stage Process

Built in quality controls ensure research ready participants at every stage

🗺️Requirement Mapping

Defined detailed participant specifications and aligned recruitment within Rush’s core user communities.

🔍Participant Sourcing

Identified participants matching defined demographic and behavioral criteria to build a qualified recruitment pipeline.

📋Articulation Screening

Evaluated participants’ ability to clearly communicate experiences, preferences, and decision making patterns.

ReOps Verification

Conducted document checks, financial verification, and live validation to ensure participant authenticity.

📊Research Team Presentation

Presented fully verified, high quality participants to Rush’s research team for final approval.

🚀 Fast Delivery

Delivery Excellence

Outcomes Delivered to Rush Gaming

30
Verified Participants
⏱️
48-72h
Turnaround Time
100%
Show up Rate
🎯
0
Session Drop offs

Research-Ready Quality

Every participant was capable of providing detailed, actionable insights through clear articulation, genuine platform experience, and verified authenticity.

📈 The Impact

Key Insights Uncovered

Research insights that drove measurable business results

😊User Experience

Identified high impact features and critical friction points driving user drop offs. Highlighted UI elements requiring improvement.

🔍Competitive Intelligence

Analyzed platform switching behavior, competitor advantages, and feature gaps influencing user decisions

🗺️Product Roadmap

Informed feature prioritization, UI refinement, and user flow optimization through data backed insights.

Revenue Impact
3-5%
revenue increase within 2 quarters following application improvements
🚀 Delivers Success

💡 Why MyParticipants Delivers Success

The competitive advantages that drive results

🎯

Zero No-Show Guarantee

Our rigorous screening and verification process ensures committed, reliable participants—saving research time and budget.


Quality Over Quantity

We deliver participants who can think critically, articulate clearly, and provide the depth of insight researchers need.

🔓

Authentic Verification

Multi-stage ReOps verification eliminates fraudulent participants, ensuring genuine user insights.


Fast Turnaround Time

Delivered ahead of schedule with 48-72 hour recruitment cycles—understanding that market timing is critical.

🎮

Gaming Expertise

Our field teams understand gaming demographics and behaviors, ensuring recruitment from the right communities.

📊

Results-Driven

We don’t just recruit participants—we deliver research success with measurable business impact.

💬 What Our Clients Say

Real feedback from the Rush Gaming research team

★★★★★

From the very beginning, MyParticipants team demonstrated a deep understanding of our unique needs and requirements. They took the time to listen and collaborate closely with our team to ensure that they fully grasped the essence of our projects. This level of dedication and attention to detail made the entire recruitment process seamless and efficient.

MyParticipants has been an invaluable partner in our user recruitment efforts. Their commitment to quality, professionalism, and genuine enthusiasm make them the go-to choice for anyone seeking top-notch user recruitment services. Thanks to MyParticipants, we've consistently found the right participants for our projects, ensuring success every time.

VS
Varun Sharma
UX Research Lead, Rush Gaming

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