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Internal Recruitment

Bring your own users into research, without the chaos

Create a study, screen participants, schedule interviews with smart availability, and record every session — all from one platform.

Zoom + Meet
Built-in video calls
Smart
Auto-sync availability
Recording
Every session captured
1Create StudyFill study details2Add ScreenerTypeform, Survey & more3Invite UsersEmail, WhatsApp, link4ScheduleSmart or manual slotsMarch 20261 session+ Add EventSUNMONTUEWEDTHUFRISAT010203040506080910111213141516171819202122232425262728Session 12:309-6 PM9-6 PM293031019-6 PM9-6 PMSession (Scheduled)Date & TimeMar 22, 12:30 PMMeetingZoomGoogle MeetRECAuto-recording onSet AvailabilitySSmart AvailabilityGoogle Calendar syncMCustom AvailabilitySet time blocks manuallyWhatsAppEmail

From study setup to insight

Seven steps from idea to actionable insights — all in one platform.

New StudyCreateStudy NameExperience Lens StudyObjectiveEvaluate checkout flow usabilitySession Length30 minSessions10Active
1

Create Your Study

Fill in your study details — name, description, objectives, session length, and number of sessions. Set the study to active and your team is ready to start recruiting.

Screener for your study✦ Generate with AIDisable EditForm TitleScreenerDescriptionBIUAre you 18 years old or older?SingleRequiredWhich best describes you?MultipleRequired+ Add QuestionMultiple choiceSingle choiceShort AnswerSingle choice gridMultiple choice gridSkip LogicAdd Section
2

Add a Screener

Build screening questions directly in the platform with our built-in screener — or generate them instantly with AI. Choose from multiple choice, single choice, short answer, and grid question types. Add skip logic, sections, and mark questions as required.

Already use an external tool? Connect Typeform, SurveyMonkey, or paste any survey URL. Responses flow into your study automatically.

Invite Participants@Email InvitationSend calendar link to participantsSendWWhatsAppShare booking slots via WhatsAppShareLShareable LinkCopy & share your booking page URLCopy
3

Invite Participants

Send invitations via email, WhatsApp, or a shareable link. Participants complete your screener and wait for approval before they can book a session.

Review & ApproveJSJane SmithDesigner, 3yr exp.MRMike RossPM, 5yr exp.ApprovedALAnna LeeStudent, no exp.RejectedScreened: 24Approved: 18Rejected: 6
4

Approve Participants

Review screener responses and approve the right participants. See each candidate's answers, experience, and fit. Approved users get access to your availability.

Set AvailabilitySSmartGoogle CalendarAuto-sync enabledMManualSet time blocksConfigure hoursMONTUEWEDTHUFRI9-122-59-129-510-19-122-4Share
5

Share Availability

Choose smart availability that auto-syncs with Google Calendar, or set custom time blocks. Share your booking page via email, WhatsApp, or a direct link — participants pick a slot and confirm.

ResearcherREC00:24:13Jane SmithCCOBSERVER NOTEUser hesitated onthe checkout CTA@24:13 — taggedZoom
6

Conduct Interview

Interview on Zoom or Google Meet with automatic recording. Observers join silently and take timestamped notes. Every moment is captured — video, audio, screen share, and annotations synced to the timeline.

Insights DashboardSessions10Avg. Duration28mHighlights47Key FindingsCheckout flow confusion89%CTA visibility issue67%TRANSCRIPT"I couldn't find the checkout button..."
7

Get Insights

Review recordings, auto-generated transcripts, and all observer notes in one dashboard. See key findings, clip highlights, export data, and share results with stakeholders.

Built-in screener or your favourite tool.

Create screening surveys with AI, rich text, skip logic, and five question types — or connect Typeform, SurveyMonkey, or any external URL.

Built-in Screener

Build screener forms directly in your study with rich text editing, sections, and required fields. Choose from multiple choice, single choice, short answer, single choice grid, and multiple choice grid.

Generate with AI

Let AI generate your screener questions based on your study objectives. Edit, reorder, and fine-tune — get a complete screener in seconds, not hours.

Skip Logic

Route participants through different question paths based on their answers. Show relevant questions, hide irrelevant ones, and qualify faster with branching logic.

Typeform & SurveyMonkey

Already have a screener? Connect Typeform or SurveyMonkey in one click. Responses sync into your study automatically — no manual exports.

External Survey (Any URL)

Use Google Forms, Qualtrics, or any other tool — just paste your survey URL. Participants get redirected and responses are tracked in your study.

Review Responses

View each participant's screener responses inline — name, email, contact number, and every answer. Approve, reject, or mark as potential right from the response panel.

Two ways to set your availability.

Smart or manual — pick the scheduling mode that fits your workflow. Participants book directly, no back-and-forth.

Smart Availability

Auto-sync with Google Calendar. Your free/busy status updates in real time — participants only see slots when you are genuinely free. No double bookings, no manual updates.

Custom Availability

Set specific time blocks manually. Choose which days, hours, and session durations are open. Perfect when you want full control over your research calendar.

Share via WhatsApp

Send your booking link directly through WhatsApp. Participants tap the link, see open slots, and book in seconds — right from their phone.

Share via Email

Email your calendar link to participants. They pick a slot, confirm, and receive a calendar invitation with the video call link automatically attached.

Interview on Zoom or Google Meet. Record everything.

Schedule via your team's Zoom or Google Meet. Every session is recorded automatically with observer notes and timestamps.

Zoom & Google Meet

Connect your team's Zoom or Google Meet account. Meeting links are generated automatically and included in every confirmation and reminder.

Auto-Recording

Every session is recorded with participant consent. Video, audio, and screen share — all captured automatically. No manual start, no missed moments.

Live Notetaking

Take timestamped notes during the interview. Tag key moments, highlight quotes, and mark insights — all synced to the recording timeline.

Observers see everything. Participants see nothing.

Invite stakeholders to observe sessions live. They watch, take notes, and tag moments — without the participant knowing they are there.

Silent Observers

Add team members as observers. They join the session invisibly — watching the interview, participant reactions, and screen share without affecting the conversation.

Timestamped Notes

Observers take notes that are pinned to the exact moment in the recording. Click any note later and jump straight to that point in the video.

Team Scheduling

Assign sessions to different team members. Each researcher sets their own availability — participants book whoever is free. Distribute the workload evenly.

Session Monitoring

Monitor all sessions from one dashboard. See who is live, who is scheduled next, and review past recordings — everything in a single view.

Change status, reschedule, or review.

Every session has a detail page with researcher info, date, time, participants, meeting link, and full controls.

Reschedule

Participant needs to move the session? One click to reschedule. They pick a new slot from your availability and get an updated confirmation automatically.

Change Status

Mark sessions as completed, no-show, or cancelled. Status updates flow through to your participant records and reporting automatically.

Join Meeting

One-click join from the session detail page. The Zoom or Google Meet link is always there — for the researcher, observer, and participant.

Because your users already have the answers

External participants give you fresh perspective. Your own users give you context.

Real product experience

You're learning from people who have actually used your product

Context behind behavior

Understand not just what they did, but why they did it

Faster feedback loops

Reach users quickly without searching for participants

More relevant insights

Feedback comes from people who match your actual audience

Target the right users, not just any users

New users

Understand first impressions and onboarding challenges

Active users

Learn what keeps them engaged and what could improve

Power users

Go deeper into workflows, expectations, and advanced needs

Dropped or inactive users

Understand why they stopped using your product

When your own users are the best source of truth

Improving existing features

Understand what's working and what needs fixing

Fixing drop-offs

Talk to users who didn't complete key actions

Validating changes

Check if updates actually make sense to users

Understanding user behavior

Go beyond analytics and hear the reasoning behind actions

Your users. Your schedule. Your insights.

Set up a study, screen your users, schedule sessions, and start interviewing — all from one platform.

Start Recruiting ↗Talk to an Expert

Frequently Asked Questions About Internal Recruitment

What is internal recruitment?
Internal recruitment means recruiting research participants from your own user base — customers, employees, or existing contacts — rather than sourcing from an external panel. You invite people who already use your product, so insights map directly to real user behaviour.
How does the screener work?
You can build a screener directly in our platform or integrate your existing one from Typeform, SurveyMonkey, or any survey tool. Participants complete the screener before booking, and only those who qualify can schedule a session. This keeps every interview slot filled with the right person.
What is smart availability?
Smart availability auto-syncs with your Google Calendar. It reads your free/busy status in real time, so participants only see slots when you are genuinely available. No back-and-forth emails, no double bookings.
How do participants book a session?
Once you share your availability — via a calendar link, email, or WhatsApp — participants see open time slots and book directly. They receive a confirmation with the meeting link (Zoom or Google Meet). Reminders are sent automatically before the session.
Can observers join the session?
Yes. You can add team members as observers to any session. Observers can watch the interview live, take timestamped notes, and tag key moments — all without the participant seeing them. It is the easiest way to get stakeholder buy-in.
Are sessions recorded automatically?
Every session is recorded automatically with consent. Recordings include video, audio, screen share, and timestamped observer notes. You can clip highlights, export transcripts, and share individual moments with your team.

Explore more recruitment options

Internal recruitment works best alongside panel management and external recruitment.

Panel Management →External Recruitment →RecruitX →

Research your own users. Ship with real insights.

Create a study, screen participants, schedule with smart availability, interview on Zoom or Meet, and record every session. All in under 5 minutes.

Get Started →
Free consultation - No commitment